Solution
After critically understanding the client’s business and the site’s issues, we suggested switching to a new checkout design, re-designed their shopping cart, and established an easy two-step checkout process. We removed unnecessary features, bugs, and long, annoying forms from the site. Strengthened the security and shortened the purchasing funnel. We also added a messaging tool to help address customer queries during the checkout process. This tool ensures connected conversations with customers and encourages them to complete their purchases.
Results
With the enhanced user experience & security, the client saw an increase in tangible results, including a notable uptick in both traffic and conversions, leading to increased customer trust and ROI.
Let’s Make Things Happen
Maximize the potential of the available resources to drive impactful results. Contact us in case of any inquiries and our dedicated team will revert you promptly.
“Working with Webcresty was an amazing experience. I was a bit skeptical about the outcome. They delivered exactly what I needed while also providing excellent customer service and support throughout the entire process.”
Tacy Reed
Marketing Director
